We at The Shabby Castle want to ensure that your online shopping experience is just the very best possible. To that end, we've put forth some general shopping guidelines to assist you.

Please do not hesitate to email us if you have any questions.

Payment Details: We accept Paypal, Money Orders/Cashiers Checks & Personal Checks. Shipping is invoiced separately to ensure accuracy. If you prefer to purchase using a Money Order/Check, please email us with the item that you are interested in and we will hold the item for you. Please wait for a shipping total before mailing your check. Upon receipt of your check, we will email you once your check has cleared our bank. Please submit payment within 7 days of your initial email to us.

Shipping & Handling: Purchases are shipped out often so that you receive your items within a timely manner. Combined shipping is offered on multiple item purchases. Purchases may be shipped out via USPS or FEDEX.

International Shipping: If you are ordering from a country other than the US, please contact us for a shipping quote. Please keep in mind that International purchases may be subject to a duty charge. For more information, please contact your local customs office.

Privacy Policy: The customer information collected at this site helps make your online shopping experience the very best possible.  We respect your privacy and assure you that we will maintain and use this information responsibly.  This information will not be given to any third party without your permission.  It is necessary to collect this information so that we may process your order and be able to notify you of changes to our site as well as ongoing specials.

Thank you for taking the time to read over our Policies page! We look forward to serving you soon at The Shabby Castle!